Delete a Shinobi character
On Shinobi, each character is an account, with its own username and password. This page explains how to delete one from the game Shinobi (developer: Shinobi), and what happens to its data. The other characters on the same email address are not affected.
From the Shinobi app
- Open the app and log in.
- Tap the settings icon to open the profile menu.
- At the bottom of the menu, tap "Delete my character".
- Read what will be erased, then confirm with your password.
From the website
Log in on shinobi.net, open "My account", then "Delete my character" at the very bottom of the page.
Without the app
Write to [email protected] from your character's email address, with its username. We handle the request within 30 days and confirm the deletion by email.
Timing
The request deactivates the character at once. For 30 days, you can cancel it by logging in again. On day 30, the character and its personal data are erased for good.
Data erased
Email address, password, IP addresses, device fingerprints, preferences, inventory, progress, team, game history and character logs. Your name disappears from rankings, replays and other players' histories, replaced by "Unknown shinobi".
Data kept
Records of your purchases (amount, date, payment reference), 10 years, for accounting. Your private messages and chat messages, hidden, 1 year, for moderation. Your username, reserved with no time limit so nobody can impersonate you: we only keep its fingerprint, with no link to the rest of its data.